WarrantyPrepStart a free teardown

Fixed-fee claim prep for HVAC shops

The repair is done. The money is still sitting in the portal.

A failed board or compressor in warranty is money your shop already spent. Carrier gives you 90 days from the repair date to get it back. Goodman gives you 45. Send us the job file and we tell you free whether the claim is worth filing. If it is, you get a submit-ready pack you paste into the portal yourself. $149, flat.

What you get

  • Fields mapped to the portal, copy and paste
  • Part numbers matched to the invoice
  • Diagnosis from your facts, not "broke" or "bad"
  • Photos indexed
  • A submit checklist for one sitting

The teardown is free. You pay $149 only if we call it Rescuable.

Carrier ServiceBench · Trane ComfortSite · Goodman Warranty Express

Flat $149 a claim. We never take a percentage of the credit.

We don't need your OEM login. You submit.

If the file is dead, we say so and you pay nothing.

What you send

  • Job invoice
  • Model and serial (nameplate photo)
  • Photos of the unit and the failed part
  • Your tech's notes on the failure and the fix

Never send OEM passwords. We have no use for them.

The pack has nine sections, in this order.

  1. 1.Cover / Claim Router
  2. 2.Entitlement Snapshot
  3. 3.Field Fill Sheet
  4. 4.Parts Exact-Match Table
  5. 5.Diagnosis Narrative
  6. 6.Photo Index
  7. 7.Missing Docs Gate
  8. 8.Submit Checklist
  9. 9.Denial / Resubmit Addendum

We score the file before you pay.

Rescuable

The facts are there and the clock still works. We can make this submission-ready without inventing anything. If you want it drafted, the pack is $149.

Needs evidence

There is likely a claim here, but something is missing. A serial, an invoice line, a photo. We ask your office once. No tech revisit, and no charge until it lands.

Not viable

Out of coverage, past the clock, or the facts were never written down. Better wording won't fix it. No charge. We tell you what to capture next time so the next one lives.

A denied claim is not automatically Rescuable. And we would not take your money on a dead file.

We know why portals bounce claims

  1. ServiceBench rejects soft language. A diagnosis that says broke, bad, or damaged gets kicked back. We write the failure story from your tech's facts, in the form the portal accepts.
  2. Warranty Express locks the install date the first time it is saved. We check entitlement before you touch that field, so a typo doesn't sink the claim.
  3. ComfortSite stalls a claim that is missing a serial on a serialized part. We match every part number to your invoice line before you paste anything.

Built for

  • HVAC contractors and multi-trade shops with real HVAC volume, roughly 3 to 40 techs
  • Owners and office managers who file ServiceBench, ComfortSite, or Warranty Express claims
  • Shops sitting on denied, stuck, or about-to-expire claims
  • Shops that keep their own portal access and hit submit themselves

Not for

  • Shops that never file manufacturer claims
  • Capacitor-only files. The filing effort outweighs the credit
  • Anyone who wants a vendor to hold their OEM login and chase the claim
  • Anyone shopping for a ServiceTitan replacement

Can you just log in and file it for us?

No. That service exists, but it isn't ours. We prep the pack, you keep the login, you submit. Ten minutes of pasting, and your portal history stays yours.

Do you guarantee the manufacturer pays?

No, and nobody honestly can. The manufacturer decides. What we control is the file: exact part numbers, dates that match the invoice, a diagnosis in the language the portal accepts.

Why a flat fee instead of a cut of the credit?

Because a $600 compressor credit should land on your books, not get split. $149 flat means you know the cost before you say yes.

Our denied claim is already dead, right?

Not always. Some denials are missing-document bounces with clock left to refile. Some are truly dead. The teardown is how we tell you which, for free.

The clocks we work against

BrandPortalClock
CarrierServiceBench90 calendar days from repair date
Goodman / AmanaWarranty Express45 days from repair date
Trane / American StandardComfortSiteNo published day count. One unit per claim form
Some distributor pathsVariesAs short as 30 days

If you are inside one of these windows right now, start the teardown today. The clock does not pause while you decide.

After a Rescuable teardown

Single claim prep

$149

Fixed-fee prep of one HVAC warranty claim pack. You get a submission-ready pack; you submit in the OEM portal.

Includes

  • One 9-section pack.
  • Teardown: Rescuable | Needs evidence | Not viable
  • Fixed fee. Not a cut of the credit.

Not included

  • OEM login
  • Guarantee of OEM approval or payment
  • Ongoing monthly desk coverage (see Desk)
Pay for single claim prep

Pay after a Rescuable teardown (or after evidence lands on Needs evidence). If you already have a verdict, use this link.

Five-pack

$499

Five single HVAC claim preps at a fixed fee. Use as jobs come in; each pack is submission-ready for you to submit.

Includes

  • Five claim prep packs under the same fixed-fee terms as single
  • Same teardown labels and pack structure
  • You submit

Not included

  • OEM login
  • OEM approval/payment guarantees
  • Unlimited monthly volume (see Desk)
Buy the five-pack

Pay after a Rescuable teardown (or after evidence lands on Needs evidence). If you already have a verdict, use this link.

Desk

$899/mo

Monthly fixed-fee claim prep desk for ongoing HVAC warranty work. Packs stay submission-ready; you keep portal access and submit.

Includes

  • Ongoing desk capacity under your Desk agreement.
  • Claim prep packs for covered jobs
  • Fixed monthly fee. Not a cut of the credit.

Not included

  • OEM login
  • Guaranteed OEM payment or approval
  • Non-HVAC work
Start the monthly desk

Pay after a Rescuable teardown (or after evidence lands on Needs evidence). If you already have a verdict, use this link.

Got a denied, stuck, or clock-risk job on your desk? Send it. The teardown is free and the verdict is straight.